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Order online or call our staff 866-928-3390 (M-F 7:00am - 4:30pm CST)

Order Protection

We’ve partnered with Order Protection—a package protection and tracking solution—to give our customers the best possible delivery experience. Order Protection provides low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.

If you experienced an issue with your order, please file a claim with Order Protection’s team here.

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Have questions about how Route works or how to file a claim? Send us a message and we would be more than happy to answer any questions you may have! Our team is available M-F 7:00-4:30 CT to assist you with your questions!

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